HP Z240 WORKSTATION STUCK IN "Your machine is not in a committed state." MODE

[MattAV]

Dear All.

I have an HP Z240 Workstation that had its motherboard fail.After installing a new (but used) motherboard which was gotten on ebay, it was set with an unlockled "Machine Programming Mode" and "Your machine is not in a committed state."

In the BIOS I manually put the specific data on the machine, e.g. serial number, Bulid ID, Feature Byte, etc.  Didn't change the error. I then downloaded the HP BCU utility, following these guide lines was able to lock the BIOS from "machine programming mode"

https://support.hp.com/us-en/document/c03161127

https://ftp.hp.com/pub/caps-softpaq/cmit/whitepapers/BIOS_Configuration_Utility_User_Guide.pdf

After using HP BCU to lock the MPM mode, I still have an error "Your machine is not in a committed state." but because I don't have the internal HP tool to commit it, I can get rid of the message by putting the computer in Secure Boot mode.  from my study on forms and various documentation, this is actually for the Intel ME chip on the computer so is a little odd that putting the computer in safe mode hides it.

When I contacted HP at first, right after replacing the motherboard I was directed to contact an Authorised Service Center, which mean paying a guy who probably doesn't work for HP to fix something I should easily be able to fix myself.

I was curious if anyone has a work around that permantly clears this with free tools that are available and not anything shady.  I don't want to send it to an authorized center as this is really more of a nitpicky issue than anything that it broken.

The computer it totally working otherwise but I don't want to leave it in "non committed state"

ml,

Matt

[NonSequitur777]

@MattAV,

Welcome to our HP User Forum!

Well, the phrase: "Your machine is not in a committed state" does not correspond to any standard Windows or common (HP) PC error message I am familiar with or have ever seen...

I happen to be quite familiar with the Z240 SFF and Tower workstations, as they were upgrade projects of mine: https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Upgrading-HP-Z240-Desktop-Works..., and: https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Upgrading-an-HP-Z240-Tower-Work....

Are you able to boot into Windows?  If you can, run SFC (System File Checker) scan: Open Command Prompt as an administrator and type the following command: sfc /scannow -This command will scan for and attempt to repair corrupted system files, followed by: DISM /online /cleanup-image /restorehealth

Perform a Windows Repair or Reset: If the issue persists and you have exhausted all other options, you might consider performing a Windows repair or reset. Be sure to back up your important data before proceeding.

Kind Regards,

NonSequitur777

[MattAV]

Dear NonSequiter777,

Thank you,

This is not a windows error at all. This is a message that comes up when the computer POSTs.

This is basically an error you get when the motherboard installed is in factory mode and the data hasn't been comitted to AMT. it requires an HP tech to enter in data using an internal tool they have to fully get rid of it.  You generally will never see this unless you are replacing a motherboard.

Like I  mentioned in my original post, putting the computer in secureboot mode gets rid of the error from view and putting it back to legacy mode it appears again

Since this doesn't effect the functionality of the computers in question I left it like that.

Regards,

Matt