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- Re: HP service dissatisfied

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10-09-2022
02:29 AM
- last edited on
10-09-2022
05:10 AM
by
Ric_ob
I bought HP laptop in 15 oct 2021, then warranty should be till 15 oct 2022, but they cheated..warranty showing till 01 August 2022.
My laptop stopped working in just 9months, i give it to HP service center, but they haven't return it to me from last 3months..
Now warranty is over..and they have waste time by keeping my laptop in service center...
I really dissatisfied..
Please help me..
Laptop shop name- world of laptop,[Information Removed]
My name- Roshan [Personal Information Removed]
My Email [Personal Information Removed]
Solved! Go to Solution.
Accepted Solutions
10-11-2022 07:22 AM
Hi @Roshan25,
Welcome to the HP Support Community
I understand you are facing an issue with your HP Laptop - 15s-Gy0001au. Not to worry I will help you to get a resolution to resolve the issue.
We shall escalate this issue to the concerned team.
Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
ANAND_ANDY
I am an HP Employee
10-11-2022 07:22 AM
Hi @Roshan25,
Welcome to the HP Support Community
I understand you are facing an issue with your HP Laptop - 15s-Gy0001au. Not to worry I will help you to get a resolution to resolve the issue.
We shall escalate this issue to the concerned team.
Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
ANAND_ANDY
I am an HP Employee