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HP Recommended
Microsoft Windows 10 (64-bit)

HI, I bought this laptop around 2017 brand new, and when I checked the battery life, it only lasted around 4 hours(in the review of this laptop says it lasts around 6+ hours while video streaming), and I wasn't even streaming video yet the battery only lasted around 4 hours. Right now, my laptop's battery only last around 2 hours(on screen brightness 25%). Could this be my battery is dying? Or could it be some settings or bios update I could change to increase the battery life?

Thanks in Advance. 🙂

3 REPLIES 3
HP Recommended

@Programme_noob

 

Please reinstall the Microsoft ACPI Compliant Control Method Battery

 

Step 01. Click on the Start Button
Step 02. Type "Device Manager" in the start search box & open the Device Manager
Step 03. Look for Batteries and expand it by click on the + symbol on the left
Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall
Note: This Battery driver will get re-installed automatically when you restart the Notebook again
Step 05. Please restart the Notebook

 

Next update the BIOS from this Link: https://support.hp.com/us-en/drivers

 

If the issue persists run a Battery Test to confirm the Hardware Functionality

 

- Hold the power button for at least five seconds to turn off the computer.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Power > Battery

 

Let me know how it goes 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

HP Recommended

Thanks for the reply. I've reinstalled the Microsoft ACPI Compliant Control Method Battery, but the battery still shows less than 2 hours at max charge. I've also updated the BIOs, didn't help either.

I tested the battery, and I found that, the max charge capacity is around 3.3k, and the design capacity is around 4.3k.

But I don't get it why my laptop's battery discharges at a very fast rate, from 100% to 90% only takes like 5-7min. Also something I've noticed is that the battery's remaining display time isn't displayed correctly. Sometimes at 95% battery life it shows 1hr 30min remaining, and right now as am typing the battery is at 88% and it shows 1hr 45min remaining.

 

Should I just get a battery and replace the current one, or is there any other way I can fix the issue?

Thanks. 🙂

HP Recommended

@Programme_noob

Thank you for posting back. 

 

I have a few troubleshooting steps we could try to fix the issue:  

Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8. (please do not skip any troubleshooting steps even if you feel steps are repeating )

BIOS default: 

  1. Turn off the computer and wait five seconds.
  2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
  3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
  4. Press F10 to Save and Exit.
  5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
  6. Follow the prompts to restart your computer. If the issue persists, follow next steps.
    Click here to know more "Battery Does Not Power Notebook or Hold a Charge"

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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