HP spectre x360 doesn't recognise power adapter anymore

[genericuser000]

I got in contact with HP customer service and after passing me around to various different departments over the course of 2 weeks, they finally told me that they don't know what's wrong with the laptop and I have to pay full price for a repair.

A Google search turns up many, many complaints about the same issue with this model. This is absolutely appalling and there is obviously a defect in the design of the model which HP is unwilling to admit to. I'm not sure if I want to waste my time and money replacing the charging port myself when this has not fixed the issue for many people. HP's technical team quoted >£300 for a motherboard replacement, which is ridiculous for a product which cost £810 and which I have already spent £255 on for a previous issue. At this point I might as well throw the laptop away and buy a new one, obviously not from HP.

[erico]

Replacing the port yourself for time invested + a  £12-15.00 part seems to me like a no-brainer.  

If it works you win if it does not, you sure haven't lost much. 

You did say that the charging stopped or started when the notebook was moved.

That is a prime indicator for an intermittent connection. 

Whatever you decide to do, it is your choice, money and time.

All we here as volunteers can do is make suggestions and recommendations based on our own knowledge and experience