-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: HP touchsmart tm2 notebook : Hard drive short DST faile...
Create an account on the HP Community to personalize your profile and ask a question
09-01-2014 06:45 AM
Since my laptop was not booting (only a blank screen coming), i ran the advanced diagnostic by pressing F2 while bootung.
After running the Hard drive test the short DST failed with failure ID PLVLWC-4G24HG-XD6VSG-60TP03. The notebook is out of warrenty. I did the hard reset by removing the battery & pressing power button it showing positive results.Is the hard drive reparable or should i replace it ? Pls. advice
Solved! Go to Solution.
Accepted Solutions
09-01-2014 09:17 AM
No repairing of hard drives; they must be replaced.
See page 41 of the Service Manual here:
It can use any standard 2.5 inch wide 9.5 mm thick laptop hard drive and I recommend you at least get a 7200 rpm drive like this:
http://www.newegg.com/Product/Product.aspx?Item=9SIA2W014M8024
Do you have recovery disks made? If not post back for help with reinstalling software.
If this is "the Answer" please click "Accept as Solution" to help others find it.
09-01-2014 09:17 AM
No repairing of hard drives; they must be replaced.
See page 41 of the Service Manual here:
It can use any standard 2.5 inch wide 9.5 mm thick laptop hard drive and I recommend you at least get a 7200 rpm drive like this:
http://www.newegg.com/Product/Product.aspx?Item=9SIA2W014M8024
Do you have recovery disks made? If not post back for help with reinstalling software.
If this is "the Answer" please click "Accept as Solution" to help others find it.
04-29-2017 01:56 PM
After running the Hard drive test the short DST failed with failure ID QC01AF-71B8KP-MFKR61-60WV03
Product ID F5Y40UA.
The notebook is out of warrenty. I did the hard reset by removing the battery & pressing power button it showing positive results.Is the hard drive reparable or should i replace it ? Pls. advice
Didn't find what you were looking for? Ask the community