01-12-2020 07:48 AM
Specs: AMD Ryzen 5 3550H, GTX 1050 3GB, 8GB RAM
Hello, I have 8GB of RAM of which 2,1 are Hardware reserved. I have tried all the know solutions from the Internet but nothing has helped so far. I don't know if I can swap the RAM between each other for fear that I will use my warranty. Another possible fix would be disabling the integrated GPU from BIOS, but this HP BIOS only really allows me to change the BOOT order. I don't know if there is any way to access an advanced tab. Thank you for your time!
Solved! Go to Solution.
01-12-2020 10:44 AM
No advanced tab is available. You cannot disable integrated video. The best way to deal with this is just to upgrade to 16 gb RAM by adding a second DDR4-2400 SO-DIMM.
pp. 27-32. On this model removing the back cover and adding or changing memory, storage or wi-fi card is allowed to end user with no impact on warranty. Any damage caused is on you, however.
Post back with any more questions and please accept as solution if this is the info you needed.