How can open the AC input cover on the ac 15-cc184cl

[travistee]

This is a close up of the AC input.

I was told that the metal top in this photo lifts up so I can replace the ac input cable but I don't

see how to do  it.  I don't want to force it and break something.

I was able to find the correct cable on ebay.

Any tips on how to do it.

This is a closeuo photo of the ac cable cover    

ac input cable

[Nal_NR]

Hi @travistee,

Welcome to the HP Support Community. 

I understand that you are I'd like to help!

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for private message.

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[travistee · Accepted solution]

I couldn't see the direct message is that the one with the red(1)?

This is the solution to the problem:

I showed the computer to 3 different repair shops.

They all wanted to check things that were not broken for prices between 50 and  $150

One shop "fixed it" for 25 by just removing the the ac input wire and replacing it with a new one that I already ordered.

The original problem was that the AC input plug was not going all the way in and so it could not charge.

I called that shop back and then finally -------  The truth.  They told me the problem was a bent pin in the plug.

Funny how nobody told me to check that before.  Nothing had to be done inside the computer.

I had a spare AC adapter that I got from HP previously for another problem  and all was solved.