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@AlphaMale77

 

Enter   68995568

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I need help with resetting my password on my up envytouchsmart17 notebook pc
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Way do I do very urgent please
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Hi @Laceyd,

 

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

 

I understand you would like to reset the password on your HP Envy notebook. I'll try my best to help you with this,

 

Are you referring to Windows login password or Is it regarding Bios Power on Password?

If this is related to Windows login password, What type of account are you using? Is it local account or Microsoft-connected account.

 

Before we begin we need the answer to the question: Which type of account did you create?

 

Try this first: Use the HP Guided Solution: Let us guide you through the solution

 

Microsoft account

Reset your Microsoft account password online. You can reset your password on any device connected to the Internet. See the Microsoft password reset page (in English) to reset your password.

 

Local account

Use one of the following options to reset the password for your local account.

* If you have created a password reset disk, use the disk to reset your password. See Reset your local user account password using a password reset disk.

* If you do not have a password reset disk, you may be able to reset the password from a different administrator account. See Changing the local user account password from another user account.

* If you are not able to access the account see Accessing your account when no other option is available.

 

For more details: Click here

 

If this is related to Bios Power on Password. I would suggest You would have to contact HP phone support for a hardware service as the motherboard may require a tattoo/Bios Flash.

 

Any other way of unlocking the BIOS is not authorized by HP.

 

Keep me posted,

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum. Have a great day!

Regards,

Jeet_Singh
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.