• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
G6U46UA
Microsoft Windows 10 (64-bit)

I just ran a scan and discovered that I need a new hdd. I'm ordering one but am wondering about putting windows 10 on the blank hdd. The laptop had windows 8.1 originally but I upgraded to 10 when Microsoft had the upgrade to windows 10. Now I need to put windows on my hard disk. Can anyone walk me through the process?

Dave

8 REPLIES 8
HP Recommended

Hi:

 

Here is how you can reinstall W10 for free...

 

To reinstall W10...Use the Media Creation Tool.  Make the 64 bit installation media.

 

https://www.microsoft.com/en-us/software-download/windows10

 

You can make a W10 USB flash drive installer using an 8 GB flash drive using another Windows PC, since your PC is not working.

 

If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option and W10 will  install and automatically activate once you are connected to the internet.

 

Here are the steps to create the W10 USB flash drive installer...

 

  1. Select Download tool now, and select Run.
  2. If you agree to the license terms, select Accept.
  3. On the What do you want to do? page, select Create installation media for another PC, and then select Next.
  4. Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. You want 64 bit.

  5. Select which media you want to use:
  6. USB flash drive.  Plug in a blank USB flash drive with at least 8GB of space. Any content on the flash drive will be deleted.

Then you can install the drivers and available software from the PC's support page.

 

https://support.hp.com/us-en/drivers/selfservice/hp-envy-m7-k000-notebook-pc-series/7182778/model/71...

HP Recommended

Can you tell me how to get to the hdd?

 

like a picture with the screws I have to remove

 

thanks 

dave

HP Recommended

Hi, Dave:

 

Below is the link to the service manual for your notebook's model series.

 

http://h10032.www1.hp.com/ctg/Manual/c04409752

 

The hard drive R & R procedures can be found in Chapter 6.

HP Recommended

I replaced the hard disk and now it keeps dropping the internet. I'm not sure what is wrong. Not sure if it's  the driver or the router or what?

HP Recommended
HP Recommended

Do I need to uninstall the old driver first? If so how do I do this?

 

 

 

HP Recommended

You don't need to uninstall the current driver.

 

The new one should over write the old one.

 

But if you ever have to uninstall the driver...

 

Go to the device manager, right click on the 7260 AC adapter, select uninstall and check the uninstall driver box.

 

That is normally how you uninstall any device.

 

Also, with the Intel adapter, there may be the Intel Proset Wireless Software that you can install in the Windows Control Panel>Programs>Uninstall a Program.

 

Do not confuse that with the Intel Bluetooth software, which is not wireless AC related.

 

If you need to update the Intel Bluetooth driver/software, then you must first uninstall the Intel Bluetooth software in the Windows Control panel

HP Recommended

its still dropping the internet

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.