-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- How to stop overheating

Create an account on the HP Community to personalize your profile and ask a question
01-13-2020
03:10 AM
- last edited on
01-13-2020
11:22 AM
by
Cheron-Z
Hi my laptop heats up in like 4 minutes from boot time. I opened it and cleaned the fan but it still overheats but like from 6 minutes from boot time. Please can someone look at the links to my laptop images below and tell me what to do next to stop the overheating? Thanks
[edit]
01-15-2020 12:20 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that the laptop is overheating.
Don’t worry, I assure you I will try my best to get this sorted.
What is the product number for your computer?
I recommend you update the BIOS and the graphics driver from the below link and check if it helps.
https://support.hp.com/in-en/drivers
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
01-16-2020 02:39 AM
Hi Thanks,
I have updated the BIOS and Graphics adapter but it still overheats. Please see attached the current condition of my cleaned fan and heatsink. Can you tell me please how to properly clean heatsink?
Thanks
fan
heatsink1
heatsink2
01-16-2020 09:27 AM
Thank you for the update.
Please refer the following link to Reducing Heat Inside the Laptop to Prevent Overheating
https://support.hp.com/in-en/document/c01657439
If the issue still persists, please contact our phone support.
Here is how you can get in touch with phone support.
1)Click on this link - www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Have a nice day!!