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HP Recommended
HP Pavilion-15 ab270sa

How do you take apart an HP Monitor on a laptop..?

 

I need to do maintenance on the combined webcam/mic.


I have an HP Pavilion 15.

 

HP Pavilion-15 ab270sa to be precise

 

No obvious screws anywhere to take apart.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Alright..

 

I figured it out

 

The headphones I have plugged in, also double as a mic.

 

They are one of these headsets you can get for phones, where it's headphones and a mic

 

So that's what it was

 

Haha

 

OK. Problem solved.

View solution in original post

14 REPLIES 14
HP Recommended

Hi @kingneil,

 

Thank you for your inquiry.  I understand that you would like to know how to disassemble the display of your notebook. Here is a link to the HP Pavilion Notebook (Intel) Star WarsTM Special Edition Notebook Maintenance and Service Guide Please review chapter 6, page 72, "Display enclosure" for removal instructions. 

 

Thanks for participating in the HP Forums where we want to help you as well as others who may experience a similar issue as yourself. Please consider marking the post that resolves your issue as "Accept as Solution" to help other community members! To show appreciation for my efforts kindly click the “Thumbs Up” below.

Sparkles1

HP Recommended

OK, here is the problem.


I opened up the monitor, unplugged the webcam module.

 

But now there is a RED LIGHT always on the keyboard on the "mute" button.

 

And now sound doesn't work at all.

 

All I wanted to do was remove the webcam, but now I've lost sound to the speakers/headphones as well.

 

How do I fix this?

HP Recommended

Hi @kingneil,

 

Thank you letting me know how it went. I grasp you wanted to remove the webcam. Did you remove the webcam or disconnect the cable for it? Is it possible that you may have accidentally dislodged the speaker connection while removing the webcam? If you connect external speakers do they work? If you check Device Manager is there an error on the audio?

Sparkles1

HP Recommended

This is what I did... I took a photo for you:
:
http://i.imgur.com/6PaE4K0.jpg

HP Recommended

Hi @kingneil.

 

Thank you for that information. Looking at the manual, the speakers wires are close to the webcam/microphone connection.  Is it possible that you may have accidentally dislodged the speaker connection while removing the webcam? If you connect external speakers do they work? If you check Device Manager is there an error on the audio? If the issue remains, please contact HP Support for further assistance. Contact HP Support  Fill out the online form and follow the prompts. You could also try a local computer repair shop for assistance.

 

Sparkles1

HP Recommended

OK. I  managed to get the sound working again.

 

My next question is... where are all the microphones located...?

 

I'm trying to replace all internal mics and only use a USB mic.

 

I thought the only mic was integrated with the webcam.. but apparently not.

 

Where are all the other mics located on this machine..?

 

It's the HP Pavilion-15 ab270sa

HP Recommended

Look at page 10 of the Manual. There are 2. You really do not need to do this hack job on the computer you can enable and disable the internal microphones in sound app in the control panel and set the system to only use the external usb microphone. 

HP Recommended

Page 10 of this manual:

http://h10032.www1.hp.com/ctg/Manual/c04774324

 

This just shows mics at the webcam part. I already unplugged the webcam.


Where is the other mic? In the base of the computer near the keyboard?

HP Recommended

What makes you think there is another hidden microphone...the Russians have bugged your laptop?

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