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‎08-11-2021 08:49 PM

HP Recommended
Product: Hp envy x360 15
Operating System: Microsoft Windows 10 (64-bit)

My hp envy x360 bought in USA shipped to india just 8 months back currently it's right hinge is now working can't close the device, closing the device makes screen to pop. My warranty period is not over yet, it's under warranty. I take proper care of laptop no misuse. Could you please help me solving this issue. In india I tried to reach the customer service they said they will contact me back but haven't heard from them. Not even a dent on laptop. Could any one suggest me how to solve my issue?

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2 people had the same question
1 REPLY 1

‎08-13-2021 08:52 AM

HP Recommended

@Saketh1805

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, in order to bring your issue to the attention of an appropriate team within HP. I am sending you a private message. Please check the mailbox icon at the top-right corner of this screen.

 

Hope this helps!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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I am an HP Employee

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