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device name: LAPTOP- 51IVI5I8

Serial number: >Do not include the product serial number or any private information<

2 REPLIES 2
HP Recommended

Hi @Manohar31,

 

Welcome to the HP Support Community.

 

Thank you for posting your query. I’m sorry to hear your panel is broken.

 

I appreciate sharing the details of the PC. However, I would like to inform you that the Warranty is expired, and the unit is reaching end the life.

I would request you to please share with me the details of the panel you are referring to and your location so that we can check if the parts are available.

 

Take care and have an amazing day!

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Pallipurath.

HP Recommended

Hi, 

 

We did not hear from you after I replied to your post that you had created on the HP Support Community. 

 

This is a follow-up to know if the issue that you were facing with your HP product has been resolved. 

 

If you encounter any more hiccups or have questions, please don't hesitate to reach out. We're here to help and support you every step of the way!  

 

We'll be archiving this case, but feel free to respond to this thread anytime to continue the conversation.  

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”. 

 

Take care, and have an incredible day ahead!  

 

Best regards, 

Pallipurath

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.