I am looking into upgrading the RAM of my laptop but want to know the max RAM capacity.

[Williams46]

I've seen things claiming the most I can upgrade to is 8 GB of RAM, but when I open 'Command Prompt' and run the command 'wmic memphysical get maxcapacityEx' I have the number 16,777,216 which I divided by 1,048,576 to get 16. So according to this I have 16 GB max capacity, so which is it, 8 or 16? 

 Here is the model of my laptop as well, incase that is needed

 

 

[banhien]

@Williams46 

As you can see, it supports 16GB (or 16777216bytes).

Regards.

[Paul_Tikkanen · Accepted solution]

@Williams46 

According to the service manual and even the Intel specs for your notebook, PC's with the Intel Celeron N4120 processors have one memory slot, and the slot supports a maximum of 8 GB.

HP 14 Laptop PC Maintenance and Service GuideIMPORTANT! This document is intended for HP authorized ...

Intel® Celeron® Processor N4120

However, another forum member with a different model notebook that has the same processor installed 1 x 16 GB of memory in the notebook and it did work.

So, you should be able to install a 16 GB memory chip in your notebook.

Solved: Can the ...HP Laptop 14s-dq0802no... Ram be upgraded/add ano... - HP Support Community - 906...

Here's an Amazon reseller offering a HP notebook for sale where they installed a 16 GB memory chip:

Amazon.com: HP Newest 14 Laptop, Intel Celeron N4120 4-Core Processor, 16GB Memory, 14" HD Micro-Edg...

[Williams46]

Thank you! How exactly would I find a 'module' that would be compatible with my laptop? I don't want to buy something that won't work, and don't really want to risk messing my computer up.

[Paul_Tikkanen]

You're very welcome.

I recommend one of these chips:

Timetec 16GB DDR4 2400MHz PC4-19200 Non-ECC Unbuffered 1.2V CL17 2Rx8 Dual Rank 260 Pin SODIMM Lapto...

[Williams46]

Again, thank you so much! I will try to order it soon, and I'll try to give an update regarding whether or not it works!

[Paul_Tikkanen]

Anytime. 

Glad to have been of assistance.