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Product serial number : Edited

Issue : motherboard replacement motherboard damage

1 REPLY 1
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@urmi256, Welcome to HP Support Community,

 

Thank you for posting your query

 

Please share the case ID with me via private message so that I can check the details for you.

 

I hope this helps.

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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