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‎12-31-2023 03:57 PM

HP Recommended

16GB memory chips were defintely offered when it was first purchased, but it was not in the cards!

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‎12-31-2023 04:02 PM

HP Recommended

I would have to take off the warranty sticker which I am not willing to do. It seems Samsung is the way to go. 

 

I will follow up most likely within the next week with, hopefully, a success story. 

 

Thank you!

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‎12-31-2023 04:06 PM

HP Recommended

You're very welcome.

 

Fingers crossed.

 

Happy New year!

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‎01-01-2024 08:54 PM

HP Recommended

Happy New Year to you too!

1 person found this reply helpful
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