I need a compatible battery for my laptop model -HP Pavilion x360 - 14-dh1180tu

[UmaG]

My laptop not under warranty, Battery status shows charging, where as when we pull power adaptor, laptop is not withstanding, going down. With Power adapter laptop is running fine. I ran hp pc hardware quick tests, shows Battery failed and needs replacement. When I click next to navigate to HP support page for battery, it shows the adaptor with Type c connector instead of showing Battery to purchase.. 

I need a compatible battery for my laptop model - HP Pavilion x360 - 14-dh1180tu

Some one help me to locate/find the exact compatible battery for this model(mentioned above)

After running Battery checks, received the following outputs.

• Warranty Type: 3
• Cycle count: 824 / 1000
• Manufacturer: 333-1C-3B-A
• Serial Number: 09111 06/29/2020
• Temperature: 37 °C
• Current: 0 mA
• Failure ID: REOOW

• Terminal Voltage: 10467 mV
• Design Voltage: 11340 mV
• AC Power: Yes
• CT Number: 6JRKK03XXDX713
• Design Capacity: 41 WHr
• Full Charge Capacity: 24 WHr (57%)
• Remaining Capacity: 24 WHr

Regards

UmaG

[Sneha_01]

Hi @UmaG 

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Hope this helps! Keep me posted for further assistance.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571 

HP Support

[ht03]

hello

The battery model corresponding to your HP Pavilion x360 - 14-dh1180tu laptop is （HT03xl）.
Based on this model, it is easy to find the battery you need.
The battery picture is shown below

250 g7 Notebook Battery

[Mainakk]

Hey, mate, I have been encountering the same thing. Can you please help me replace the primary HP Battery??