I need help replacing the power in connector on my HP Omen 17 notebook

[Kempo66]

I have the replacement connector and I have carefully dismantled the notebook following the guide in the user manual but there is a metal plate over the power in connector which prevents it from being unclipped and removed which is not mentioned in the guide - I want to know how to safely remove this plate to replace the power in connector - any help welcome

[KrazyToad]

@Kempo66

Welcome to HP Community

I have gone through your Post and would like to help

Since this is a Hardware issue please contact HP Support for service options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

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