Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

I need help replacing the power in connector on my HP Omen 17 notebook

HP Recommended
OMEN by HP Laptop PC - 17-w005na (ENERGY STAR)
Microsoft Windows 10 (64-bit)

I have the replacement connector and I have carefully dismantled the notebook following the guide in the user manual but there is a metal plate over the power in connector which prevents it from being unclipped and removed which is not mentioned in the guide - I want to know how to safely remove this plate to replace the power in connector - any help welcome

HP Support Agent
HP Support Agent
20,872 20,859 1,269 1,296
Message 2 of 2
Flag Post
HP Recommended



Welcome to HP Community


I have gone through your Post and would like to help


Since this is a Hardware issue please contact HP Support for service options


1) Click on this link - 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

I Am An HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation