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‎01-01-2021 05:50 AM

HP Recommended
Product: Pavilion 14-cm0012nr
Operating System: Microsoft Windows 10 (32-bit)

Native SSD storage is tiny, unable to support current Win upgrades. How do I install a larger SSD or other storage device please?

6 REPLIES 6

‎01-01-2021 06:08 AM

HP Recommended

You cannot. Its an eMMC storage soldered to the motherboard. These "Cloudbooks" are a source of consumer dissatisfaction and we have tried to put some solutions out there. This is a Knowledge Base article I did but warning its a little technical:

 

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-Windows-10-OS-on-an-HP-Stream-with-3...

 

The single best thing you can do is to insert an SD card and use it for storage of documents and pictures and such to keep them off the eMMC. Post back if you have any more questions. 

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‎01-02-2021 07:12 AM

HP Recommended

Dear Huffer,

Thanks for the prompt response. Have removed the case to examine my basket case Pavilion. I'm afraid that you are completely wrong about the storage constructon of the machine... and the likely outcome. The 'drive' is a weird looking, but separate, pcb marked M.2, screwed to the chassis and connected to the M/B with a ribbon cable. It looks as though this could be replaced by a 2.5" drive but would need a caddy and the correct ribbon cable/connector. However, there is no guide as to the pin-outs used by the ribbon connector as not all are used. In the 'good old days' Compaq/HP used to quote EVERY part number for a specified machine S/N. What went wrong?

Regards, Nostore

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‎01-02-2021 07:23 AM

HP Recommended

That information is still out there to people who know how to find it. Good luck. 

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‎02-12-2021 05:43 AM

HP Recommended

Hi,

Adopted a very satisfactory Plan B! Have disposed of the awful Microsoft O.S. bloatware and installed Linux Mint Cinnamon. Goes faster and has plenty of space. Would suggest that you make this the default recommendation to all users of these cramped lemons.

Regards,

Nostore

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‎02-12-2021 08:23 AM

HP Recommended

Not 1 out of 100 people can or is willing to install or use Linux. Shame. I have Linux installed on the one Cloudbook I own. Works fine. 

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‎02-12-2021 09:17 AM

HP Recommended

Thanks for the reply. Only tech issue was the cheap and nasty wireless comms card native on the board. However, a few bucks sourced a suitable Intel version to replace it. My wife now loves the machine!

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