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‎08-06-2023 04:38 PM

HP Recommended
Product: OMEN 16.1 inch Gaming Laptop PC 16-b0000 IDS Base Model
Operating System: Microsoft Windows 11

So, my laptop always had weird issues with installs failing and bios issues, but now that my 1 year warranty expired and my laptop suddenly got screen pixilation, I have found myself in need of a new motherboard / video card.   There are 0 on the market which tells me I am far from the only person that has needed to replace parts…   Does anyone have access to the parts I need?   If I go to the “authorized HP repair centers (I.e. Best Buy) will they have the parts?   And, since HP sold me a lemon, but the “onboard tests passed” does anyone have advice?   FYI, the last time my computer ran w/o pixilation, I ran the self tests and everything passed.    Then the PC froze, the screen pixilated and it refused to work for a week.    That was when I finally brought it to the shop to get diagnosed.

Category:
1 person had the same question
1 REPLY 1

‎08-06-2023 05:00 PM

HP Recommended

@ATHiker1 

 

What is your machine ? It contains a combination of following options

 

          https://support.hp.com/us-en/document/ish_6287482-6287527-16

 

Using the combination to work out system board part # on page 46 of the following manual

 

         http://h10032.www1.hp.com/ctg/Manual/c07596073.pdf

 

You need

 

  • New Motherboard,
  • New CPU,
  • New GPU,
  • New Windows license (you can not use the old license)

Because all above parts are on one piece of hardware called System board.

 

Regards.

BH
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