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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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Hi,
It would be nice to try to help you, but your notebook is not identified as Corei3.
Take a look on the bottom of the notebook in the tiny print for the ProdID. Post it here in your next response in the thread.
The ProdID is the very same as the product number that we need to see what you have and how we can help you.
Take a read of Expert Huffer's post at the following link for more information.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
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