• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-17-2020 07:29 AM - edited ‎09-17-2020 09:34 AM

HP Recommended
Product: hp g5 probook 450
Operating System: Microsoft Windows 10 (64-bit)

Thank you for the answer

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-17-2020 07:38 AM

HP Recommended

Here are the specs:

 

https://support.hp.com/us-en/product/hp-probook-450-g5-notebook-pc/17047142/document/c05682645#AbT6

 

Note this:

 

(2) SODIMM slots supporting dual-channel memory (both slots are customer accessible/upgradable)
Maximized dual-channel performance requires SODIMMs of the same size and speed in both memory slots.
 
So there are two slots. You have a single 4 gb. It seems odd, but your laptop may actually perform better with 2 x 4 = 8 instead of 4 + 8 = 12. The memory used is DDR4-2400 SO-DIMM. Max memory would be 2 x 16 = 32 gigs. 
 
How to:
 
https://www.youtube.com/watch?v=3-kZVJtEel0
 
Post back with any more questions and please accept as solution if this is the info you needed. 

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎09-17-2020 07:38 AM

HP Recommended

Here are the specs:

 

https://support.hp.com/us-en/product/hp-probook-450-g5-notebook-pc/17047142/document/c05682645#AbT6

 

Note this:

 

(2) SODIMM slots supporting dual-channel memory (both slots are customer accessible/upgradable)
Maximized dual-channel performance requires SODIMMs of the same size and speed in both memory slots.
 
So there are two slots. You have a single 4 gb. It seems odd, but your laptop may actually perform better with 2 x 4 = 8 instead of 4 + 8 = 12. The memory used is DDR4-2400 SO-DIMM. Max memory would be 2 x 16 = 32 gigs. 
 
How to:
 
https://www.youtube.com/watch?v=3-kZVJtEel0
 
Post back with any more questions and please accept as solution if this is the info you needed. 
Was this reply helpful? Yes No

‎09-17-2020 09:33 AM

HP Recommended

Can I remove the ram from my formal hp laptop, then add it to my laptop

Was this reply helpful? Yes No

‎09-17-2020 09:36 AM

HP Recommended

Depends on what kind it is

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.