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HP Recommended
Pavillon 15 AU084TX
Microsoft Windows 10 (64-bit)

Hi guys, I need your help regarding the compatibility of upgrading ram in my notebook.. 

 

My laptop comes with 4GB DDR4 which can be expandable to 16 GB.. So I wish to upgrade my ram to 8GB..

How can I choose the correct ram which should be compatible with my laptop.

 

Here is my product specifications:

 

 http://support.hp.com/us-en/product/HP-Pavilion-15-au000-Notebook-PC-series/10862158/model/11991509/...

 

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hey @Batzora

 

Welcome to the HP Support Forums. I am glad that you have joined in and asked for help with suggestions and solutions when it comes to your HP Notebook PC. I will do my absolute best to help you with the information you need for upgrading your RAM. 

 

When we have come to a resolution, please share what worked for you with others by marking this post as an Accepted Solution.

 

 

Here is the HP Pavilion Notebook PC Maintenance and Service Guide for you. I have included a screenshot from the guide for you about the memory that can be put into your Notebook and the part number for it. You can use the HP PartSurfer to order parts for your Notebook. 

 

 

If you require further assistance, I would be happy to help. Please make sure that you have done each step (including the ones in the troubleshooting document) in order and provide the detailed results of the steps. 

 

If you would like to show your appreciation for my efforts today, please take a second to click the Thumbs Up button below.

 

I look forward to hearing your response. 

I am glad that you joined in!
Have a great day! Smiley Happy

EmeraldAvenger
I work on behalf of HP


Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!

View solution in original post

3 REPLIES 3
HP Recommended

Hey @Batzora

 

Welcome to the HP Support Forums. I am glad that you have joined in and asked for help with suggestions and solutions when it comes to your HP Notebook PC. I will do my absolute best to help you with the information you need for upgrading your RAM. 

 

When we have come to a resolution, please share what worked for you with others by marking this post as an Accepted Solution.

 

 

Here is the HP Pavilion Notebook PC Maintenance and Service Guide for you. I have included a screenshot from the guide for you about the memory that can be put into your Notebook and the part number for it. You can use the HP PartSurfer to order parts for your Notebook. 

 

 

If you require further assistance, I would be happy to help. Please make sure that you have done each step (including the ones in the troubleshooting document) in order and provide the detailed results of the steps. 

 

If you would like to show your appreciation for my efforts today, please take a second to click the Thumbs Up button below.

 

I look forward to hearing your response. 

I am glad that you joined in!
Have a great day! Smiley Happy

EmeraldAvenger
I work on behalf of HP


Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
HP Recommended

I'm very much glad about your response, Thank you. Finally I can able to come to a better solution after lots of confusion regarding the ram update.. In case if I had any further confusion, I would prefer to ask you about it.. So once again thank you for your reply 🙂

HP Recommended

Hey! 

 

I am so glad that my solution worked for you! 🙂 Let me know if you need anymore help. 

 

EmeraldAvenger
I work on behalf of HP


Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
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