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‎02-12-2020 11:37 AM

HP Recommended

Hi,

I am hesitant to buy either HP ENVY 13-aq1007na or HP ENVY 13-aq0003na, both are core i7, but the first is 10th generation with 8G RAM and the second is 8th generation with 16G RAM. 

I am asking if the memory is upgradable or soldered for the aq1007na so as to go with it if it is upgradable.

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-12-2020 01:58 PM

HP Recommended

@Sarah_Saeed 

 

Its specs

 

   https://support.hp.com/au-en/document/c06549005

 

which says it has   8 GB DDR4-2400 SDRAM (onboard) RAM that means you can't upgrade RAM (onboard means soldered to the system board.

 

You have to buy a different system board which contains

 

 (a) Motherboard,

 (b) CPU / Processor,

 (c) 16GB of RAM (max),

 (d) New Windows license (you can't reuse old license)


Because all 4 above components are on one piece of hardware called system board.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎02-12-2020 01:58 PM

HP Recommended

@Sarah_Saeed 

 

Its specs

 

   https://support.hp.com/au-en/document/c06549005

 

which says it has   8 GB DDR4-2400 SDRAM (onboard) RAM that means you can't upgrade RAM (onboard means soldered to the system board.

 

You have to buy a different system board which contains

 

 (a) Motherboard,

 (b) CPU / Processor,

 (c) 16GB of RAM (max),

 (d) New Windows license (you can't reuse old license)


Because all 4 above components are on one piece of hardware called system board.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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