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‎07-31-2023 04:31 PM

HP Recommended
Product: HP 15z-g000 TouchSmart CTO Notebook PC (ENERGY STAR)

I have the HP 15z-g000 TouchSmart CTO Notebook PC and I'm having a hard time updating it with new updates, especially to Windows 11 operating system.  I'd like to know if it's even possible to do this or is the only alternative buying a new laptop?  Any help is greatly appreciated.

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1 REPLY 1

‎07-31-2023 05:13 PM

HP Recommended

Hi:

 

Your PC does not meet Microsoft's minimum hardware requirements to get the update from Windows Update.

 

If you are interested in installing W11 on your PC as is, you can read this discussion for how I upgraded several HP and Dell notebook and desktop PC's that did not meet the W11 hardware requirements to W11 22H2.

 

You have to use the version of the Rufus utility that I zipped up and attached in the discussion (v3.18).

 

Re: Issues upgrading to windows 11 - HP Support Community - 8517912

 

If the in-place upgrade fails, you should be able to clean install W11 using the bootable W11 installation flash drive you made with Rufus.

 

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