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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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The question should be CAN or CAN'T. My short answer is: Buying new machine
The series has following options
Internal graphics:
- AMD Radeon™ Vega 8 Mobile Graphics (Ryzen 5 processor)
- AMD Radeon Vega 6 Mobile Graphics (Ryzen 3-2300 processor)
- AMD Radeon Vega 3 Mobile Graphics (Ryzen 3-2200 processor)
- AMD Radeon R5 Graphics (A9 processor)
- AMD Radeon R4 Graphics (A6 processor)
- AMD Radeon R2 Graphics (E2 processor)
External graphics:
- AMD Radeon 530 with up to 4 GB of dedicated video memory
- AMD Radeon 530 with up to 2 GB of dedicated video memory
Each model/product can have different combination/configuration using above options. Looks like your machine has A9 processor and its system board does not have slot to add external graphics option.
Do you wish to pay for a new system board just for adding a video card ? You can't buy video card yourself, you have to buy totally new system board with new CPU, new video card and new license of Windows.
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
HP Recommended
The question should be CAN or CAN'T. My short answer is: Buying new machine
The series has following options
Internal graphics:
- AMD Radeon™ Vega 8 Mobile Graphics (Ryzen 5 processor)
- AMD Radeon Vega 6 Mobile Graphics (Ryzen 3-2300 processor)
- AMD Radeon Vega 3 Mobile Graphics (Ryzen 3-2200 processor)
- AMD Radeon R5 Graphics (A9 processor)
- AMD Radeon R4 Graphics (A6 processor)
- AMD Radeon R2 Graphics (E2 processor)
External graphics:
- AMD Radeon 530 with up to 4 GB of dedicated video memory
- AMD Radeon 530 with up to 2 GB of dedicated video memory
Each model/product can have different combination/configuration using above options. Looks like your machine has A9 processor and its system board does not have slot to add external graphics option.
Do you wish to pay for a new system board just for adding a video card ? You can't buy video card yourself, you have to buy totally new system board with new CPU, new video card and new license of Windows.
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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0
HP Recommended
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