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‎12-11-2021 10:50 PM

HP Recommended
Product: Spectre 360
Operating System: Microsoft Windows 11

Hi and thanks for your time. I'm trying to fix my touchpad settings issue. I received windows update notification for new OS Win 11(I had Win 10) then launch the update. My laptop restarted but I lost synaptics touchpad settings. This brand is anighmare. I had same issue in the past and was able to solve it but this time cannot. I did everything . Only part I couldn't do is to enable gesture in the Bios since this functionality is not available in my Bios/UEFI. HP support is useless, I have now Win 11 and their support detects "win 10" . Really bad HP support

Thanks for your help

Category:
1 person had the same question
5 REPLIES 5

‎12-15-2021 12:08 PM

HP Recommended

Hi@Mich97-4,

 

Welcome to the HP Support Community!

 

Please document from HP to test compatibility and installation detailed link 

 

Hope that answers your question and you have a great day!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Have a great day! 

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‎12-16-2021 01:56 AM

HP Recommended

You do realise you're not helping here!

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‎12-20-2021 09:11 PM - edited ‎12-20-2021 09:12 PM

HP Recommended

Hi@Mich97-4,

 

Please contact Microsoft for support on windows 11.

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‎12-21-2021 01:18 AM

HP Recommended

Dear Mr Praaven, I kindly ask you to not reply me anymore.  You re ignorance is wasting my time.

I strongly suggest you change job position unless HO has money to waste

Thank you

1 person found this reply helpful
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‎12-26-2021 10:41 AM

HP Recommended

Hi@Mich97-4

 

 As we have limited support boundaries in the support community as of now,

 

Windows 11 issue is taken care of by Microsoft.

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