• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Stream 14-cm0507sa

It is possible to upgrade the Ram on this model from 4GB to 8GB please? I've read that some, you cannot? Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Below is the link to the crucial memory report for your notebook.

 

https://www.crucial.com/compatible-upgrade-for/hp---compaq/hp-14-cm0507sa

 

According to the report, there is one memory slot, and it can take an 8 GB memory chip.

 

So you would have to remove the existing 4 GB chip and replace it with an 8 GB chip.

 

Below is the link to the service manual.

 

http://h10032.www1.hp.com/ctg/Manual/c06245114

 

Chapter 1 has the memory upgrade info.

 

One memory module slot (E2/A4/A6 processors)
Memory is non-customer accessible/non-upgradeable

 

The 'Memory is non-customer accessible/non-upgradeable' statement means that HP wants any upgrades/repairs done by an authorized service center.

 

If you feel you can do the upgrade yourself without breaking anything in the process (thus voiding the warranty), feel free to so.

 

You will find the memory removal and replacement procedure in chapter 5.

 

You can buy the compatible 8 GB DDR4-2400 memory chip listed in the report in the UK.

 

https://uk.crucial.com/memory/ddr4/ct8g4sfs824a

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Below is the link to the crucial memory report for your notebook.

 

https://www.crucial.com/compatible-upgrade-for/hp---compaq/hp-14-cm0507sa

 

According to the report, there is one memory slot, and it can take an 8 GB memory chip.

 

So you would have to remove the existing 4 GB chip and replace it with an 8 GB chip.

 

Below is the link to the service manual.

 

http://h10032.www1.hp.com/ctg/Manual/c06245114

 

Chapter 1 has the memory upgrade info.

 

One memory module slot (E2/A4/A6 processors)
Memory is non-customer accessible/non-upgradeable

 

The 'Memory is non-customer accessible/non-upgradeable' statement means that HP wants any upgrades/repairs done by an authorized service center.

 

If you feel you can do the upgrade yourself without breaking anything in the process (thus voiding the warranty), feel free to so.

 

You will find the memory removal and replacement procedure in chapter 5.

 

You can buy the compatible 8 GB DDR4-2400 memory chip listed in the report in the UK.

 

https://uk.crucial.com/memory/ddr4/ct8g4sfs824a

HP Recommended

Thank you so much! 🙂 I was searching for it but couldn't find anything and just needed to know if it did have a removable Ram slot. I've upgraded Ram on a Mac before but My son has Autism and is asking for a Windows 10 Laptop and i just know that the 4gb it comes with is going to be too slow running Windows 10.

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.