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‎02-08-2024 02:06 AM

HP Recommended
Product: HP ENVY Notebook - 17-r180nz (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

Hello

I have a problem with my laptop, it doesn't work, keyboard worked normally yesterday and today it doesn't work at all 

2 REPLIES 2

‎02-08-2024 03:29 AM

HP Recommended

Hello @Belmix ,

 

Welcome to the HP community.

 

Your post was in a section of the community dealing with products of the former Polycom company dealing with Video and Audio Conferencing products and has therefore been moved. It was moved to a section more suitable for your request

 

Other volunteers may reply but if you need urgent help please work with our support organization in your region. Details on how to contact us are in my signature

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎02-10-2024 11:00 AM

HP Recommended

1000012752.jpg

 I took it to the service center, they say that this is why the test drive does not work 

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