• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
hp 1000-1127tu
Microsoft Windows 10 (64-bit)

hello , i just want to ask,

my laptop's keyboard are not functioning not all letter around 7 letters including the space bar.

and now im suffering to much because im only using onscreen keyboard and its really time consuming.

 

so i decided to buy online but i have doubt so i want you to help me with it.

 

this is the keyboard on online with its sku 

NO649ELAA2MW6CANPH-5313502

 

and this my laptop's sku

B9J39PA

 

 

i want to make sure thr compatibly before ordering .

hope someone will help me.

thank you>.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Yes I think that is the same one I found for you. 

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

View solution in original post

6 REPLIES 6
HP Recommended

Here's the Service Manual:

 

Manual

 

Keyboards listed on page 19. Assuming it is US English keyboard:

 

For use in the United States 646125-001

 

http://www.ebay.com/itm/HP-2000-Genuine-Laptop-Black-US-Keyboard-646125-001-/291950217422?hash=item4...

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

HP Recommended

http://www.lazada.com.ph/s-amp-f-new-us-keyboard-for-hp-pavilion-g4-g4-1000-g6-636191-001643263-001-...

 

 

is it the same? 

i going to order it our country to save more on shipping

HP Recommended

Not the same. All compatible keyboard start with HP part number 646xxx and the one you linked does not. Have to shop by HP Part number.

 

That Lazada site has the right one, though:

 

http://www.lazada.com.ph/laptop-keyboard-for-hp-black-646125-001-646125001-intl-6345202.html

 

costs a little more but pays to get the right thing.

 

If this is "the Answer" please click "Accept as SOlution" to help others find it. 

HP Recommended
HP Recommended

Yes I think that is the same one I found for you. 

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

HP Recommended

thank you so much.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.