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- HP Community
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- Re: Keyboard replacement support

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12-11-2016 04:36 AM
hello , i just want to ask,
my laptop's keyboard are not functioning not all letter around 7 letters including the space bar.
and now im suffering to much because im only using onscreen keyboard and its really time consuming.
so i decided to buy online but i have doubt so i want you to help me with it.
this is the keyboard on online with its sku
NO649ELAA2MW6CANPH-5313502
and this my laptop's sku
i want to make sure thr compatibly before ordering .
hope someone will help me.
thank you>.
Solved! Go to Solution.
12-11-2016 04:43 AM
Here's the Service Manual:
Keyboards listed on page 19. Assuming it is US English keyboard:
For use in the United States 646125-001
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12-11-2016 04:59 AM
is it the same?
i going to order it our country to save more on shipping
12-11-2016 05:05 AM - edited 12-11-2016 05:07 AM
Not the same. All compatible keyboard start with HP part number 646xxx and the one you linked does not. Have to shop by HP Part number.
That Lazada site has the right one, though:
http://www.lazada.com.ph/laptop-keyboard-for-hp-black-646125-001-646125001-intl-6345202.html
costs a little more but pays to get the right thing.
If this is "the Answer" please click "Accept as SOlution" to help others find it.