Laptop Lid is Jammed

[jroberts_2005]

My laptop lid is jammed and will not open. This happened with an old HP that I had and the plastic around the right hand hinge actually cracked. This machine, however shows NO outward signs of issues. The screws on the bottom plate  are all tight, but there is stress on the hinges and I know something will break if I try to force it open. There is tension/stress on the hinges and I can only lift the lid about 1 inch up from the keyboard. PLEASE HELP!!

----

I've update this post with the correct product name - sorry about that!

[rick-s]

@jroberts_2005

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

[jroberts_2005]

Thanks Rick 🙂 I"ll wait to hear from someone.

[demobuster]

Could you send a pic of it to me my email is [personal information removed].

[Annalady]

My hp pavilion 15 notebook also have the exact problem like this. Need help too.

[demobuster]

Find a disassembly video of your pc and try to find the jammed part and compare to video

[Annalady]

We'll see how it goes cos My notebook's lid stuck at an angle, cannot be open or close further. Also, there's no video showing how the hinge works for my model. I'll keep posted for any update.

[Annalady]

I got mine fixed without breaking the case. Yay! The technician said the plastic that's holding the hinge inside have broken. So he replaced the plastic, fixed both hinges and also applying lubricant. Now, my pc lid can be open and close smoothly like never before.