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‎09-30-2019 04:51 AM - edited ‎09-30-2019 05:36 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello.

 

I have upgraded my new laptop's SSD and RAM. Laptop is still in warranty.

If something happens while my laptop is still in warranty, do I have to send it back for repair with the original parts I removed?

P.S: Obviously HP does not warranty my added parts, I know that.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-02-2019 03:30 PM

HP Recommended

@Rooki3

 

If the product is in warranty for any service you have to send it for repair send the product with the original parts.

 

Hope this helps!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thank you for joining the HP Community.

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

View solution in original post

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1 REPLY 1

‎10-02-2019 03:30 PM

HP Recommended

@Rooki3

 

If the product is in warranty for any service you have to send it for repair send the product with the original parts.

 

Hope this helps!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thank you for joining the HP Community.

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

Was this reply helpful? Yes No
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