Laptop hinge and plastic bezel of the screen broken, can I find some spare parts online, and where?

[firifiri]

Hello,

After a fall, my laptop is still fully functional, but one of the two hinges is broken. Also, the plastic bezel is broken as well (even though the screen itself is OK).

Can I find some spare parts online, in places like ebay, etc?

I performed a search on ebay, but I was unable to find any parts for this laptop. I realize of course that it is an old model, but still, it is strange that I was unable to find anything (at least for my country, Greece).

Can anyone recommend an online store that may have the parts that I need to repair my laptop?

Thank you, and take care

[asmita6658]

Hi @firifiri

Welcome to the HP Support Community. 

As this is a hardware issue, you may order the replacement parts on the HP Parts Store, use the HP Parts Surfer to find the part number and If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.

Alternatively, I suggest you talk to HP support and discuss your options, follow the below steps to get started:

1) Click on this link.

2) Click on Sign-in or select the product using the below step:

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options". Fill the web-form, to populate a case number and phone number for yourself!

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from, here's how private messages work: Click here for details.

Have a great day! 

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