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‎05-14-2024 10:34 PM

HP Recommended
Product: HP Laptop PC 15s-fq2000 (2D120AV)

Hello, I thought I'd calibrate my battery today but after an hour it hasn't gotten past 1 percent complete so I wanted to cancel. The screen says "Battery calibration : test in progress" and that I can cancel by pressing Escape, but nothing happens when I do this. Does anyone know if there is any other safe way I can cancel this? It just keeps spinning and I'm still only at 1 percent complete.

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1 person had the same question
1 REPLY 1

‎05-15-2024 07:33 AM

HP Recommended

Press and hold the power button for four seconds and the laptop will shut down.


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