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‎05-14-2024 10:34 PM

HP Recommended
Product: HP Laptop PC 15s-fq2000 (2D120AV)

Hello, I thought I'd calibrate my battery today but after an hour it hasn't gotten past 1 percent complete so I wanted to cancel. The screen says "Battery calibration : test in progress" and that I can cancel by pressing Escape, but nothing happens when I do this. Does anyone know if there is any other safe way I can cancel this? It just keeps spinning and I'm still only at 1 percent complete.

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‎05-15-2024 07:33 AM

HP Recommended

Press and hold the power button for four seconds and the laptop will shut down.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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