• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

I have Ryzen 5 3500U,Most  laptops that comes with this processor have nvme support mentioned in their manual,Only the 245 G7 series seems left out 

HP Recommended

You should be fine then.

 

If you look at the service manual, HP doesn't even mention that processor in the list in chapter 1.

 

Maintenance and Service Guide HP 245 G7 Notebook PC

 

I have noticed for some reason, HP is putting newer hardware in the 240, 245, 250 and 255 G7 model series and not updating the manuals.

 

There are some 250 G7's with Intel 10 gen core processors for example and as you can see with your notebook no mention of Ryzen 3xxx processors.

 

I am 99% sure a NVMe SSD will work in your notebook.  They worked in the notebooks with the Ryzen 2xxx processors.

 

 

HP Recommended

Yes,HP make great hardware but care less about their support but anyway Thanks a lot mate,I will update you after the upgrade. 

HP Recommended

Anytime.

 

Glad to have been of assistance.

 

Looking forward to reading about the results of your SSD upgrade project.

HP Recommended

Hello again This is the manual for HP 245 G8,The only difference between G7 and G8 is G7 has 85B1 motherboard and G8 has 85E0 motherboard, Should i be worried 🙁

https://support.hp.com/in-en/document/c06955717

HP Recommended

Hi:

 

I still think you will be fine...

 

Here is a video where a guy installed a Samsung EVO 970 SSD NVMe SSD in a HP 245 G7...

 

How To Upgrade SSD & Ram HP 245 G7 Notebook PC - YouTube

HP Recommended

This is exactly what I was looking for 🙂🙂🙂 Thanks a lot. 

HP Recommended

You're very welcome.

 

You don't actually see the drive running with the OS installed, but if you read through his replies on some comments, he said the 256 GB Samsung NVMe drive worked.

HP Recommended

😊I noticed that you have done a lot of research for me,Thanks a lot 🙏

HP Recommended

Anytime.

 

Now I have a question for you...

 

Is your notebook one of those that has over 2 GB of non-usable memory out of 8 GB?

 

I see that is often the case in notebooks with the Ryzen 3xxx processors.

 

If so, you may want to add another 8 GB of memory into the empty slot.

 

Here is a document from HP that explains the memory shortage if your notebook has that issue...

 

HP released this document a while back, which explains the memory shortage...

 

https://support.hp.com/us-en/document/c06526774

This seems to only apply to models with AMD Ryzen 3xxx processors.

Info on Microsoft PlayReady.

https://www.microsoft.com/playready/overview/

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.