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‎08-26-2024 11:49 AM

HP Recommended
Product: HP 17.3 inch Laptop PC 17-c0000 (2W0J3AV)
Operating System: Microsoft Windows 11

I have both a B&M Key SATA3 SSD and a NVMe available to put into my laptop alongside the 1TB HDD it came with, however I can't seem to get it to register the SATA3 and can't find any info on what type of system the M.2 slot is for so I haven't tried the NVMe yet. Anyone able to help me out with this?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎08-26-2024 01:08 PM - edited ‎08-26-2024 01:11 PM

HP Recommended

You posted two completely different model numbers.

 

The 17-by1000 supports both NVMe and SATA SSD's.

 

HP 17 Laptop PC Maintenance and Service Guide

 

The 17-c0000's M.2 slot only supports NVMe SSD's.

 

Chapter 1 of the service manual has that information.

 

Maintenance and Service Guide (hp.com)

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3 REPLIES 3

‎08-26-2024 01:08 PM - edited ‎08-26-2024 01:11 PM

HP Recommended

You posted two completely different model numbers.

 

The 17-by1000 supports both NVMe and SATA SSD's.

 

HP 17 Laptop PC Maintenance and Service Guide

 

The 17-c0000's M.2 slot only supports NVMe SSD's.

 

Chapter 1 of the service manual has that information.

 

Maintenance and Service Guide (hp.com)

1 person found this reply helpful
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‎08-26-2024 01:39 PM

HP Recommended

I could've sworn I hit the c series not the by series, thanks though you're right.

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‎08-26-2024 01:41 PM

HP Recommended

You're very welcome. 

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