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HP Recommended
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Microsoft Windows 10 (64-bit)

Max RAM Upgrade HP ENVY x360 Convertible 15- bp1xx

1 REPLY 1
HP Recommended

Here is the Service Manual:

 

Manual 

 

There is a single memory slot. You can insert a 16 gb module of DDR4-2666 which will bridge to -2400 speed. Depending on your exact model it may or may not have 4 gb of soldered on memory on the motherboard. So on some models you can have 12 gb by installing an 8 gb module but in all cases it will register 16 gb total with a single 16 gb module.  

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