My 1 year old HP laptop has a broken hinge, with no effort from side.

[Shemeem]

Okay this PC has been the worst decision in my life, I had to ask for a replacement device because the motherboard gave up just weeks after buying it and now the replacement product has a hinge issue 10 months into use, nah ha before you guys say off warranty, this looks like a common design flaw for all of the envy models. 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Envy-x360-Broken-Hinge/td-p...

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Envy-x360-Screen-Popped-Out...

This can't be MY usage fault, because literally every customer who brought the laptop ends up joining "we hate HP cult" because of the same reason, A broken hinge.

Now yeah I expect the standard reply from you guys, wait wait wait for it...

"I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information such as serial numbers and case details.

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP."

yeah duhhh, I get it you work for the most useless people out there, kudos. NOW GET ME SOMEONE WHO CAN GET THIS FIXED.

 Now yeah fair disclaimer, if I end up suing HP,  it's your fault not mine.

[The_Fossette]

@Shemeem

Welcome to the HP Support Community. 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.