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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: My laptop is not responding to my charger

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04-07-2016 01:51 AM
I had my laptop for over 3 years now and I noticed that these days it does not respond to the power supply port. And I tried 3 very thing that Google can help me with but nothing seems to work
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Accepted Solutions
04-08-2016 08:28 AM
Hello @Stompt,
Thank you for visiting the HP Forums! The Forums are a great place where you can find solutions for your issues, with help from the community!
I came across your post about the notebook not starting, and wanted to help! I understand that the battery is dying after being used for years.
Will the notebook power on, using the AC Adapter alone? Try reviewing the following documents, and let me know how it goes:
HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge
HP Notebook PCs - Testing and Calibrating the Battery (Windows 7)
HP Notebook PCs - Using and Testing the AC Power Adapter
Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for. Also, clicking the Thumbs up below is a great way to say thanks!
Have a great day!
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
04-08-2016 08:28 AM
Hello @Stompt,
Thank you for visiting the HP Forums! The Forums are a great place where you can find solutions for your issues, with help from the community!
I came across your post about the notebook not starting, and wanted to help! I understand that the battery is dying after being used for years.
Will the notebook power on, using the AC Adapter alone? Try reviewing the following documents, and let me know how it goes:
HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge
HP Notebook PCs - Testing and Calibrating the Battery (Windows 7)
HP Notebook PCs - Using and Testing the AC Power Adapter
Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for. Also, clicking the Thumbs up below is a great way to say thanks!
Have a great day!
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!