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HP Recommended
HP Laptop 15-bs180tx
Microsoft Windows 10 (64-bit)

Screenshot (11).pngmy laptop shut down automatic when battery level reaches 100% to 43%. I have been seen this problem for 2 weeks. When I check the battery  using hp diagnostic it shows "The battery is functioning correctly, but due to normal aging of battery, the battery life between charges is significantly shorter than  when battery was new."

please solve my issue as soon as possible.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Service Manual:

 

Manual

 

Battery part number:

 

4-cell, 41-Whr, 2.8-Ah Li-ion battery 919701-850

 

Amazon inexpensive 3rd party battery:

 

https://www.amazon.in/Laplife-Pavilion-919701-850-919700-850-919681-421/dp/B07SBL8GJT/ref=sr_1_fkmr0...

 

This is a genuine battery and seller will ship to India:

 

https://www.ebay.co.uk/itm/Genuine-JC04-Battery-For-HP-15-BS-15-BW-919701-850-919682-241-HSTNN-DB8B-...

 

Post back with any other questions and please accept as solution if this is the info you needed. 

View solution in original post

6 REPLIES 6
HP Recommended

We would need to see the full advanced output of the battery test but odds are almost 100% it needs a new battery. It is a plug in customer replaceable type and likely not very expensive. But the laptop seems pretty new based on specs. Are you under warranty? If not we can help you find a new battery to install. 

HP Recommended

Screenshot (11).png

HP Recommended

No, my pc is not under warranty. pls help.

HP Recommended

That battery only holds about one-third of the charge it held when new. Definitely time for a new one. Post back for help if you need it. 

HP Recommended

Surely sir, I need help for a new battery. pls help me.

HP Recommended

Service Manual:

 

Manual

 

Battery part number:

 

4-cell, 41-Whr, 2.8-Ah Li-ion battery 919701-850

 

Amazon inexpensive 3rd party battery:

 

https://www.amazon.in/Laplife-Pavilion-919701-850-919700-850-919681-421/dp/B07SBL8GJT/ref=sr_1_fkmr0...

 

This is a genuine battery and seller will ship to India:

 

https://www.ebay.co.uk/itm/Genuine-JC04-Battery-For-HP-15-BS-15-BW-919701-850-919682-241-HSTNN-DB8B-...

 

Post back with any other questions and please accept as solution if this is the info you needed. 

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