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Locked

‎09-20-2025 02:09 AM

HP Recommended
Product: HP Pavilion Laptop PC 14-dv1000 (464V0AV)
Operating System: Microsoft Windows 11

Hello,

I am trying to reinstall Windows 11 Home Single Language on my HP Pavilion Laptop PC 14-dv1000.
However, my BIOS is asking for an Administrator password, and I do not know it.

My laptop warranty has expired. I need guidance on how to safely reset or remove the BIOS password so I can proceed with a clean installation of Windows 11 Home Single Language.

I would appreciate step-by-step instructions or any safe method applicable to HP laptops when the warranty is expired.

Thank you.

1 REPLY 1

‎09-20-2025 04:55 AM

HP Recommended

Hello @Shaik16 ,

 

Welcome to the HP community.

 

A quick community search for the terms BIOS & Password finds all these posts >here<, which are mainly closed with the below explanation:

 

Unfortunately, you will need to contact an HP agent for problems with BIOS passwords.

Here is HP's official policy regarding BIOS passwords:

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs, or any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.

 

For cases related to BitLocker issues, please contact Microsoft Support.

 

The only way to recover your PC's BitLocker key is if you printed it out or exported it to your Microsoft account when you first set up your PC.

 

Find your BitLocker recovery key - Microsoft Support

 

Without the key, you will have to clean install Windows on the encrypted drive so you can use your PC again.

 

Best regards

 

Steffen Baier

------------------------------------------------
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