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SandhuMrt
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Solved!

Need to replace the Fan, Body and Screen!

HP Recommended
HP Notebook - 15-af001au
Microsoft Windows 8.1 (64-bit)

Hi,


My laptop is working fine but the fan is causing some problems. I get the warning when I turn on the computer and I am using Speedfan to notice its speed and make sure that it is working or else the system gets shut-down.

 

I also want to replace the body because this one is falling apart, the bottom of it has cracks and the left hinge is about to come off. And I need a screen replacement too because there's a black mark on top left corner of it and it just wouldn't go.

 

I tried softwares like DeadPix but it didn't work.

 

So, I was wondering where I can order these parts online and can I replace it on my own Or maybe HP has a service agent that can help me replace these parts?

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@SandhuMrt Welcome to HP Community!

 

I understand that Need to replace the Fan, Body, and Screen.

 

In that case, I would suggets you conatct our phone support and check for the support option . They will help you.

 

Or you can conatct the service center for repair.

 

Here is how you can get in touch with phone support.

 

 

1)Click on this link - www.hp.com/contacthp/

 

2)Select the product type.

 

3)Enter the serial number of your device or select let HP detect your product option.

 

4)Select the country from the drop-down.

 

5)You should see the HP phone support number or Chat option listed.

 

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

 

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