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- HP Community
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- New Machine... High cycle count

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08-09-2020 03:32 AM
Hello, I recently purchased this machine and the cycle count shown is extremely high, I dont want this to bite me in the ass later when or if the battery fails.
The cycle count is very important for diagnosis of battery faults and 452 cycle counts within the course of 6 days is impossible.
As I mentioned before, this may seem OK now, but later down the line, the battery, a consumable product, I will be liable for having a high cycle count and have to pay for replacement.
Not happy, although the product is working very well and runs exceptionally.
Solved! Go to Solution.
Accepted Solutions
08-11-2020 03:35 PM
@Bobjohnson23 I suggest you run a calibration and test of the battery to be on a safer side: click here for steps,
That said, if something does happen down the lane, you can always have the battery replaced under the 1yr warranty.
P.S: Welcome to HP Community 😉
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
08-11-2020 03:35 PM
@Bobjohnson23 I suggest you run a calibration and test of the battery to be on a safer side: click here for steps,
That said, if something does happen down the lane, you can always have the battery replaced under the 1yr warranty.
P.S: Welcome to HP Community 😉
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.