• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Omen 15 2020 (HP OMEN Laptop 15-en0xxx)
Microsoft Windows 10 (64-bit)

Sahaha.png

Hello, I recently purchased this machine and the cycle count shown is extremely high, I dont want this to bite me in the ass later when or if the battery fails.

 

The cycle count is very important for diagnosis of battery faults and 452 cycle counts within the course of 6 days is impossible.

 

As I mentioned before,  this may seem OK now, but later down the line, the battery, a consumable product, I will be liable for having a high cycle count and have to pay for replacement.

 

Not happy, although the product is working very well and runs exceptionally.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Bobjohnson23 I suggest you run a calibration and test of the battery to be on a safer side: click here for steps,

That said, if something does happen down the lane, you can always have the battery replaced under the 1yr warranty.

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.

View solution in original post

1 REPLY 1
HP Recommended

@Bobjohnson23 I suggest you run a calibration and test of the battery to be on a safer side: click here for steps,

That said, if something does happen down the lane, you can always have the battery replaced under the 1yr warranty.

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.