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‎04-27-2019 12:30 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have bought a new laptop from a renowned hp dealer in Bangladesh.  Surprisingly  the laptop is registered  on hp website with someone's  name dated back last year. What might be the case? What should I do?

1 REPLY 1

‎04-27-2019 04:16 PM

HP Recommended

@Krisoks1

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information such as serial numbers and case details.

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP.
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