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HP ProBook 4520s
Microsoft Windows 7 (64-bit)

I am looking for the service manual for HP Probook 4520s but get a 404 page for the product.

The reason is that I wanted to upgrade my RAM, bought one, but it is not compatible with my laptop.

(Tried everything, another RAM with same specs, BIOS update, removing-replacing the CMOS battery... so it's not an issue with the RAM but rather a compatibility issue)

 

According to this archived question, my manual should be here

 

Product Number:  WD850EA#B1A

UUID: C1DCE5601536DF11BC2B4880B30080D3

Serial: [Personal Information Removed]

 

I would be grateful if I could get my hands on this manual to see the recommended RAM for an upgrade by the manufacturer.
The RAM I bought is a simple 4GB SODIMM PC3-10600 1333. 
This RAM can be recognized on BIOS when computer starts but memtest fails to even scan it. (just freezes)

Any kind of help would be much appreciated. I can provide any further info on my specs if that could help somehow.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You can find all of the manuals for your notebook at the link below.

 

HP ProBook 4520s Notebook PC (ENERGY STAR) Manuals | HP® Customer Support

 

Regarding the memory...it is extremely difficult to find the right memory that will work in any HP notebook with an Intel series 5 chipset.

 

You can read this discussion, as it would also apply to your notebook...

 

Solved: Memory upgrade 6550b - HP Support Community - 5340551

 

 

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

You can find all of the manuals for your notebook at the link below.

 

HP ProBook 4520s Notebook PC (ENERGY STAR) Manuals | HP® Customer Support

 

Regarding the memory...it is extremely difficult to find the right memory that will work in any HP notebook with an Intel series 5 chipset.

 

You can read this discussion, as it would also apply to your notebook...

 

Solved: Memory upgrade 6550b - HP Support Community - 5340551

 

 

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