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- No manual for product HP ProBook 4520s

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10-13-2021
12:24 AM
- last edited on
10-13-2021
08:33 AM
by
BiancaS
I am looking for the service manual for HP Probook 4520s but get a 404 page for the product.
The reason is that I wanted to upgrade my RAM, bought one, but it is not compatible with my laptop.
(Tried everything, another RAM with same specs, BIOS update, removing-replacing the CMOS battery... so it's not an issue with the RAM but rather a compatibility issue)
According to this archived question, my manual should be here
Product Number: WD850EA#B1A
UUID: C1DCE5601536DF11BC2B4880B30080D3
Serial: [Personal Information Removed]
I would be grateful if I could get my hands on this manual to see the recommended RAM for an upgrade by the manufacturer.
The RAM I bought is a simple 4GB SODIMM PC3-10600 1333.
This RAM can be recognized on BIOS when computer starts but memtest fails to even scan it. (just freezes)
Any kind of help would be much appreciated. I can provide any further info on my specs if that could help somehow.
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Accepted Solutions
10-13-2021 08:12 AM
Hi:
You can find all of the manuals for your notebook at the link below.
HP ProBook 4520s Notebook PC (ENERGY STAR) Manuals | HP® Customer Support
Regarding the memory...it is extremely difficult to find the right memory that will work in any HP notebook with an Intel series 5 chipset.
You can read this discussion, as it would also apply to your notebook...
Solved: Memory upgrade 6550b - HP Support Community - 5340551
10-13-2021 08:12 AM
Hi:
You can find all of the manuals for your notebook at the link below.
HP ProBook 4520s Notebook PC (ENERGY STAR) Manuals | HP® Customer Support
Regarding the memory...it is extremely difficult to find the right memory that will work in any HP notebook with an Intel series 5 chipset.
You can read this discussion, as it would also apply to your notebook...
Solved: Memory upgrade 6550b - HP Support Community - 5340551