Create an account on the HP Community to personalize your profile and ask a question
12-20-2022 04:07 AM
Hi Guys, I recently purchased this machine. Default configuration came with 1 TB PCIe® NVMe™ TLC M.2 SSD generation 4 SSD.
There is a secondary M.2 SSD Slot available but I am not able to find whether its Gen 4 or Gen 3.
I tried calling up HP Support but they had confusing answer. Can you please help!
12-20-2022 07:04 AM - edited 12-20-2022 07:05 AM
HP only has the maintenance and service guide for the older model series 17-ck0xxx on your notebook's support page.
The secondary M.2 slot may not support a PCIe Gen 4 SSD
If you look at chapter 5, page 33 of the service manual for the older model series, it indicates that the secondary M.2 slot is PCIe Gen 3.
NOTE: Solid-state drive (1) can house up to a Gen4 solid-state drive. Solid-state drive (2) can house up to a Gen3 solid-state drive.
12-20-2022 10:07 AM
You're very welcome.
Yes, probably they are confusing backward compatibility with full speed PCIe Gen 4 specs.
On some model notebooks the slots are labeled on the motherboard as to what PCIe Gen they are.
Such as in this discussion...see the first post.
12-21-2022 12:14 AM
Guess what! I had a word with Customer Support again and they again re-confirmed that the second slot is also Gen 4 basis the HP Wise Documentation which I was unable to access though they shared the link.
I have asked HP Support Rep to share the snap of the documentation and I will update here ..
12-21-2022 02:15 AM - edited 12-21-2022 02:38 AM
RPSB, no Omen with Alder Lake and a second m.2 slot has anything but Gen 4.0.
Take a look at this previous discussion here:
Also, you can run free utility Hwinfo7.20 from Paul_Tikkanen's link here: Link to hwi_720x86.zip and see for yourself.
Unfortunately there are no markings on the ssd slots for these laptops for the simple reason that they're the same (gen4).
....So Hwinfo is the best way.
"Hello guys, I have a 17 inch HP Omen, windows 11 with two SSDs in there. They are both rated for PCIE 4 version, and I checked HWInfo and the slots that they are connected to also support version 4 of PCIE. One of them is rated at 6600 mb/s read speed max(I assume the other is too as it's same gen NVME, 4 etc)."
Didn't find what you were looking for? Ask the community